East Bay Climate Experts is an independent service company in San Leandro. We are not affiliated with any manufacturer, so we work on whatever is installed in your home: a Carrier furnace in the hall closet, a Mitsubishi mini-split in a converted garage, a Wolf range or a Miele washer. Our recommendations follow what makes sense for that equipment and its age, not what a particular brand sells.
Heating and cooling brands
The brand pages below cover what is specific to each manufacturer’s equipment. A few things help you use them:
- Sister brands. Several brands come from the same parent companies and share many designs and parts: Carrier and Bryant, Trane and American Standard, Rheem and Ruud, York and Coleman. If you own one, the sister brand’s page is a useful second read.
- Ductless systems. Most Mitsubishi, Daikin, Fujitsu and LG equipment we see is mini-splits and heat pumps. These use inverter compressors and indoor and outdoor units that talk to each other, so a repair usually starts with the error code shown on the indoor unit or the remote. See mini-split repair.
- Choosing new equipment. If you are comparing brands for a replacement, read Carrier vs Trane and Lennox vs Carrier.
Kitchen and laundry brands
Premium built-in appliances have their own pages: Wolf, Viking, Thermador, Gaggenau and Miele. We also repair Sub-Zero refrigeration, including built-in, column and wine units, and Speed Queen laundry; the Sub-Zero vs Viking and Speed Queen vs Miele comparisons cover them. Everyday kitchen and laundry brands are welcome too. Tell us the brand when you call.
What to have ready
The model and serial number tell the technician which parts and procedures apply, and the serial number often shows the year the unit was made. Take a photo of the label:
| Equipment | Where the label usually is |
|---|---|
| Furnace or air handler | Inside the lower access door or on the side of the cabinet |
| AC or heat pump outdoor unit | A data plate on the side or back of the cabinet |
| Mini-split indoor unit | On the side of the unit or under the front cover |
| Refrigerator | Inside the fresh-food section on a side wall; on some built-in models, behind the top grille |
| Range or oven | Around the oven door frame, behind the storage drawer or under the cooktop |
| Dishwasher | On the edge of the door or the side of the tub |
| Washer or dryer | Inside the door or lid, or on the back panel |
Add what the equipment is doing, when it started and any error code. Repairs carry a 90-day warranty, and replacement parts keep the manufacturer’s parts warranty. The full list of what we repair is on the services page.